Why CMCP?

The NENA Center Manager Certification Program is designed to equip recently-hired, newly-promoted, and aspiring PSAP and 9-1-1 Authority Managers and Supervisors with the tools needed to manage their agency more effectively through a rigorous 40-hour course of lecture and lab-based education.

For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.